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Welcome to the Mastermind Toys Help Center

If you need help regarding an order, product, the site or just want to let us know how we did, you can use any of the methods below to reach us between 9:00am EST - 5:00pm EST. We also have various pages available on the menu to the left which may help you answer specific inquiries:

Live Chat*


Chat with customer service, LIVE, from our home page during regular office hours. 9:00 am to 5:00 pm Monday to Friday EST. We also have extended support hours during busy seasons. When you see the Live Help button and click to chat, one of our customer service staff is there to help.

Call Toll-Free


Chat with customer service toll-free during regular office hours - 9:00 am to 5:00 pm Monday to Friday EST. We also have extended support hours during busy seasons. Call 1-888-388-0000 to speak with a live customer service rep.

E-Mail us!


If you prefer to use e-mail, please send an e-mail to customer service using this link and they wil be happy to respond to your inquiry personally.

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August 18, 2016


Gearing up for school and finding just the right backpack and all the coolest stuff to fill your pencil case, makes this such a fun time of year! Let's get ready for a whole school year’s worth of possibilities. Check out our favourite finds ...


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We’re hiring! For over 30 years Mastermind Toys has been focused on offering the very best in quality toys and books for children in a shopping environment that is engaging, inspiring and fun. Send resumes to employment@mastermindtoys.com


View all Employment Opportunities Here

 

Mastermind Toys in the Terra Losa Shopping Centre is now open.

Details Here

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