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Welcome to the Mastermind Toys Help Center

If you need help regarding an order, product, the site or just want to let us know how we did, you can use any of the methods below to reach us between 9:00am EST - 5:00pm EST. We also have various pages available on the menu to the left which may help you answer specific inquiries:

Live Chat*


Chat with customer service, LIVE, from our home page during regular office hours. 9:00 am to 5:00 pm Monday to Friday EST. We also have extended support hours during busy seasons. When you see the Live Help button and click to chat, one of our customer service staff is there to help.

Call Toll-Free


Chat with customer service toll-free during regular office hours - 9:00 am to 5:00 pm Monday to Friday EST. We also have extended support hours during busy seasons. Call 1-888-388-0000 to speak with a live customer service rep.

E-Mail us!


If you prefer to use e-mail, please send an e-mail to customer service using this link and they wil be happy to respond to your inquiry personally.

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October 30, 2014

It's that time of year, our 2014 Gift Guide is here! It's full of wonderful gifts and awesome deals to jump-start the season of surprises and holiday delights. We know the way kids play, and we've put together a collection of everything they're wishing for …

read more...

We’re now hiring staff for our brand new locations in Sherwood Park and Country Hills and our existing stores in Shawnessy and Westhills!

Send resumes to employment@mastermindtoys.com


View all Employment Opportunities Here

 

We are thrilled to announce the opening of our new store in Coquitlam, British Columbia!

Details Here

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