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Welcome to the Mastermind Toys Help Center

If you need help regarding an order, product, the site or just want to let us know how we did, you can use any of the methods below to reach us between 9:00am EST - 5:00pm EST. We also have various pages available on the menu to the left which may help you answer specific inquiries:

Live Chat*


Chat with customer service, LIVE, from our home page during regular office hours. 9:00 am to 5:00 pm Monday to Friday EST. We also have extended support hours during busy seasons. When you see the Live Help button and click to chat, one of our customer service staff is there to help.

Call Toll-Free


Chat with customer service toll-free during regular office hours - 9:00 am to 5:00 pm Monday to Friday EST. We also have extended support hours during busy seasons. Call 1-888-388-0000 to speak with a live customer service rep.

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If you prefer to use e-mail, please send an e-mail to customer service using this link and they wil be happy to respond to your inquiry personally.

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October 15, 2014

Looking for a way to fill your "haunted" house with some extra special guests this Halloween? Ghost-A-House is a fun, new Halloween tradition that also makes for a memorable Halloween decoration and a great Halloween party loot bag gift too! …

read more...

October 25, 2014

We are thrilled to announce the opening of our new Sherwood Park store in Alberta!

Details Here

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