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Your Order Status

We are hard at work on your order! This page allows you to enter your order details and receive an up-to-the-minute status update so that you have a sense of how it is progressing through our system. Thank you for your business!

Order Number:
Order email:


What does my order status mean?

PENDING: This status means that you have chosen the "pay by phone" option for your order, and the payment has not yet been processed.

HOLD: Your order has been placed on hold and you will be contacted shortly by our customer service department to address the situation!

IN FUFILLMENT: Your order is queued for verification by our customer service department, and will enter processing shortly!

PROCESSING: Your order has entered our fulfillment process, and is undergoing the various steps to ready it for shipment.

READY TO SHIP: Your order is ready, gift-wrapped and packed, and will soon be picked up by the shipping carrier of your choice!

SHIPPED: Your order is off to the races! You will also receive your confirmation email once it enters this status, and this will provide you with tracking information so that you can see the progress made by the shipping carrier. Thank you very much!

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November 26th, 2014

The unofficial start of the shopping season is upon us and it's time for some of the BIGGEST deals around! Of course I'm referring to Black Friday and Cyber Monday, two of the most popular shopping days of the year. Everyone loves taking home an amazing deal, and today I'd love to share some of my tips …

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We’re now hiring staff for our brand new locations in Sherwood Park and Country Hills and our existing stores in Shawnessy and Westhills!

Send resumes to employment@mastermindtoys.com


View all Employment Opportunities Here

 

We are thrilled to announce the opening of our new store in Coquitlam, British Columbia!

Details Here

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