We are really proud to say that our customers love us! But don't take
our word for it, have a read through some of our email.
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Nicole P. |
Dec-04-07 |
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Thank you for an easy and pleasant transaction...spectacular service...ordered the item one day and received it the next day...very carefully packed, excellent communication and courteous service. I highly recommend this great Canadian Website. Look forward to repeat business.
Thank you so much.
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Deborah G. |
Nov-30-07 |
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Just wanted to say how pleased I was with the whole shopping experience I had with your online store. I ordered on Tuesday morning and received my order Thursday afternoon. And this, during the hectic Christmas season. It made Christmas shopping so much easier. Great gifts, fast shipment, what more could you want? I have, and will continue, to recommend your online site to all of my friends and family. Thanks Mastermind!! |
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Sonia O. |
Nov-28-07 |
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I used the Live Chat support service in my attempts to locate a replacement pen for our Leap Pad system. The agent was very friendly and helpful, and managed to find the part for me. It was shipped out promptly and I received it the very next day. Thank you so much!
I was VERY impressed with your customer service and I will definitely keep mastermindtoys.com on my Favourites List. We don't have a store locally so I would have to shop online, but I definitely plan to do so again! You can count on my referral! |
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Angie W. |
Nov-24-07 |
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I received a Crayola Stapleless Stapler order from your company recently. I would like to say how impressed I was with the excellent handling of my order and how promptly I received it. I was also very happy to have actually found this product at your company and in Canada!
I had some trouble actually finding this product after seeing it advertised in FAMILY FUN MAGAZINE many months ago. I had even tried looking for it on a cross-border shopping trip in the U.S. with no luck. So, here it was in Canada all along!
Thanks so much.
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Sandy A. |
Nov-22-07 |
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I have just received my purchases from your company. I have never ordered on line before and I must say I am very pleased with the results.
Thank you for helping make my Christmas easier. |
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Jennifer D. |
Nov-22-07 |
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You guys are amazing. I received the package today…BEFORE you sent me the shipping notificating! Can’t wait to buy from you again. |
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Jodi |
Nov-20-07 |
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I just wanted to that you for your terrific service. That package has already been received which is really fantastic.
Thanks and I look forward to doing more business with your company. |
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Anonymous. |
Nov-19-07 |
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I would like to say how impressed I am with your company. I stumbled across your site a few weeks ago and since then have placed 3 large orders. I am particularly impressed with your'live chat', reasonable prices, fast shipping and complimentary gift wrapping. Christmas shopping has never been so easy!
Thank you! |
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Cornelieke R. |
Nov-19-07 |
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I received my order in the mail yesterday, and I would like to thank you for your great service and speedy delivery. I like your great selection and your prices are very comparable with other stores. I enjoy the fact that you carry high quality toys, and toys I used to get myself in Europe.
I just placed another order for some Christmas gifts, and have told friends
about your store as well. It sure is nice to be able to shop at home and
shop in Canada! |
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Nick & Jacquie L. |
Nov-17-07 |
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We recieved the package today thank you for your speedy delivery, i am sure we are going to have two very supprised little girls when they see their prams
thank you |
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Rose M. |
Nov-8-07 |
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Just wanted to drop a note that I just enjoyed the best customer service from a LIVE representative. This is a wonderful service and contributes to my satisfaction with shopping on-line with Mastermind Toys.
Thank you! |
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Jana O. |
Nov-8-07 |
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Just a compliment on the very fast delivery of my order - placed the order Monday night and received it this morning (Thursday). Wonderful service! |
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Nick & Jacquie L. |
Nov-7-07 |
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We recieved the package today thank you for your speedy delivery, i am sure we are going to have two very supprised little girls when they see their prams
thank you |
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Kelly M. |
Nov-1-07 |
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As a busy, working mom, I can't tell you how much I appreciate the convenience of finding a Canadian based website that delivers Christmas gifts to the door. The fact that you include free wrapping sealed the deal for me :) Everything neatly wrapped and taged and ready to put under the tree - what could be more helpful to busy parents? You've saved me hours of time!! Thank you - I'm telling all of my friends about Master Mind Toys. |
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Steve C. |
Oct-30-07 |
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Wow, Thanking you for brilliant service. I have managed to maintain my brownie points with my manipulative little nephews. |
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Kristine H. |
Oct-10-07 |
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Just wanted to say thank you for the wonderful service and fantastic toy selection. My order came within a few days and everything was perfect!
Thank you for making my first time ever ordering anything online a positive one, I will be sure to recommend your company to everyone! |
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Karin A. |
Sept-17-07 |
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just a note to tell you what fast great service you provide. My son got his toys yesterday, less than one week after ordering!. I will recommend your sight to others.
thanks!! |
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Lorie K. |
Sept-9-07 |
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This was my first order with Mastermind Toys but it will not be my last. Shipping was very fast, the gift wrap was beautiful and there was a gift card on each package. You are a super company and I will be doing a lot of shopping here in the future. |
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Barbara W. |
August-1-07 |
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Hello there, Well I recieved my order to-day and I was very surprised to get it so soon. I am pleased as can be. Everything was better than I expected, good quality, great service,well packaged,and so prompt. I can hardly wait to order again.I have passed this on to my adult children (I have 9) and I am sure you will be hearing from them.Once again thank you very much. |
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Joanne V. |
August-1-07 |
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I placed an order Thursday July 26, just afte lunch. To my surprise I received the item Friday July 27 before noon. Amazing! If this is any indication of the type of service provided by Mastermind I certainly will be using it again.
Many thanks and keep up the good work! |
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Debbie N. |
July-3-07 |
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I just wanted to send a quick note to tell you how impressed I am with your customer service. I ordered on Thursday morning & was very surprised when I went to my mailbox yesterday to see that the gift card had already arrived.
Thanks for the good service. |
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Leanne F. |
June-25-07 |
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I just ordered from your website after browsing it for quite some time (discovered through googling the bath toys I bought), and I have to tell you that this is one of the best designed and practical websites out there, and esp for a Canadian store. The feature that shows shipping as we shop is fantastic, as is the virtual shopping cart above the pages where we see
visually what we have ordered. The checkout is very clear, with many great options. Thanks for a very pleasant shopping experience. |
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Kelli R. |
June-25-07 |
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What a wonderful website! I've ordered two times from you and I am so pleased with your selection and the service. I wish you much success! I look forward to seeing the new and different products that seem to constantly being added to your inventory! |
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Barbara B. |
June-06-07 |
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I would like to commend you on the excellent service you provided on my order! My granddaughter received her webkinz today, a day earlier than posted! She was thrilled!!
I will definitely order from you again and also recommend you to everyone I
know!
Thanks again. |
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Catherine R. |
June-06-07 |
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Hello, just to say I was impressed at the speedy delivery-morning after Mastermind confirmed order ready to ship. This is important to me when ordering online-since it's often about saving me time. Thanks! |
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Maggie D . |
May-15-07 |
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I just want to comment on your service. This is my second order and I'm extremely happy with the products as well as the speed of the service.
I placed this order yesterday and when I came home today, I found a package in the front door!
I like what you offer on this site and the best thing is it's Canadian.
Thank you and please keep up the great work. |
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Jamie B. |
Apr -26-07 |
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THANKYOU THANKYOU THANKYOU for shipping at excellent postal rates within
Canada!
You have one of the best consumer sites I have ever used (and I have used a lot). The little details show you have a great web coder (e.g., autochoosing Canada when Ontario is selected). |
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Melody . |
Apr-13-07 |
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I have never ordered from a store online before. I was so impressed with how easy it was to order from Mastermind Toys.
I put my order in late afternoon and had my package the next day!!
I was so excited. It all came perfectly gift wrapped and tagged. I cannot wait until my daughter's birthday so she can open her presents.
My family and I plan to use your website to order gifts for our family
around Canada from now on.
Thank you! |
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Margaret D . |
Mar-29-07 |
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Just a quick note to thank you for the Melissa & Doug Deluxe Stacking Train I received today. I did not expect it to be quite so wonderful and think it is excellent value for the money. I bought it for my 2-year-old grandson for next Christmas. With seven grandchildren I buy throughout the year to lessen the sudden expense! I have an eighth grandchild on the way and if it is a boy I'll be back for a second train in about two years! Living in a small town with no toy shop I have a difficult time buying for the family, but having learnt to use the Internet in my retirement it has opened up a new world for me!!
Thank you, I'm sure I'll be back soon, |
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Patrick H. |
Mar-22-07 |
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Just to say thanks for the great gift wrapping and quick delivery. Very impressed. I do alot of online business and yours is by far the best I have encountered. |
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Magda D . |
Mar-22-07 |
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I just wanted to thank you for taking the time to help me find the item I was looking for, for more than 3 months. If I knew the personnel at Mastermind Toys were so kind and helpful, I would have contacted you long time ago. In addition, you vere extremely patient with me to
resolve a glitch with my password and all in all you made my day. Thank You again and have a nice day! |
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A. S. |
Feb-22-07 |
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Just a quick note to let you know how much I appreciate the fantastic business you have and how well it is run. Since one of your stores is within walking distance of our daughters home it makes it so convenient for us to purchase items for our grandson, online, and have them sent to her directly. Being near her home makes it easy for her to walk over, look at what you have and report back to me so that I can then place the order. Your prompt service, gift wrapping and excellent follow up communication make it a very simple act to purchase gifts for our grandson and keep him happy. Keep up the good work.
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Stacey P . |
Feb-06-07 |
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We are extremely impressed with the service we have received from Mastermind Toys. We ordered some toys from your catalog and one of the pieces was missing from a game. I sent an email to your company asking if the piece can be replaced. When I checked my mailbox yesterday, I found a package from your company with the piece. Thank you so much! We really like your catalog and toys. Our kids are very excited with our purchases. Thank you again for the excellent service.
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Sonja P . |
Feb-01-07 |
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Every time I make a purchase with you, I feel compelled to tell you once again, how very impresses I am with your service. You really go out of your way to please your customer and you DO.
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Cheryl L.. |
Jan-31-07 |
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I just wanted to say that I am so impressed with your site. Wowed is the word.
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Melanie C. |
Dec-19-06 |
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I just wanted to say thank you for making the holiday season alot easier this year. I live in Quebec while the rest of my family lives in Winnipeg and the ability to order on-line and have the order gift wrapped and tagged is a god sent. Thank you. I told my Dad about your site, and a few weeks later, my son received a gift from Dad which he has sent from you.
Thanks...I tell everyone about your service. |
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Sandra M . |
Dec-19-06 |
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Wow! What a nice surprise to find my ice cream balls already at the post office! Amazing service. I will not hesitate to order from you again.
Have a fabulous holiday season.
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Karen V.S. |
Dec-19-06 |
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Dear Mastermind Toys; Our order arrived very quickly and wrapped and gift-tagged. I was so pleased! One less thing to wrap. Shopping with your company is very enjoyable. I will do so again and tell all my friends.. The Bob the Builder Lego is very hard to find, and is only one of two things that my four year old has asked Santa for. Thanks again. Merry Christmas
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Lisa Y . |
Dec-19-06 |
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Thank YOU so much. I received the package, and can't wait for Christmas morning when my family opens it up. I was very impressed that it arrived so quickly, and it was wrapped and had the card just like I wanted.
Thanks!
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Kevin H . |
Dec-19-06 |
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Thank you very much. My package has arrived. I am impressed with your service and it will definately not be my last order with you. Thanks,
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Lisa B . |
Dec-19-06 |
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Thank you for getting the order out for delivery to me today. I appreciate the fast service in advance of Christmas!
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Kim F . |
Dec-18-06 |
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Thank you. Your company is great! I appreciate the quick service, kind and timely
responses and information. I will definitely tell others of your great service!!
Happy holidays! |
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Barbara M . |
Dec-18-06 |
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My shipment arrived beautifully wrapped, intact and not left on the doorstep when I wasn't home! Thank you so much!
Happy Customer, |
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Jennifer G . |
Dec-18-06 |
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Many thanks. My order arrived on Friday. Great service. I'll shop with you again.
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Michelle L . |
Dec-16-06 |
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Thanks (again) for the excellent service. I was concerned that I had left my Christmas toy shopping a bit late when I placed my order on Dec. 12. I got lots of ideas from your website and every item, expect one, was in stock. The parcel arrived in 2 days and the shipping price was reasonable.
Thanks for saving me the time of driving to the city and dealing with the unpleasant crowds.
This wasn't my first order and your service is always consistently excellent. Tell your staff that their efforts are appreciated. |
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Jennifer K . |
Dec-16-06 |
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This has been an amazing shopping experience - thank you so much! I will be telling my friends and family.
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Chris T . |
Dec-16-06 |
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To The Good Folks at Mastermind: Your site is BRILLIANT! I just wanted you to know that your checkout process was one of the very best I encountered this season. Without exaggeration, I placed orders on the internet for 95% of my family's gifts and used more than 50 different websites - your checkout was in the top 3 in ease and in "thinking ahead about the customer's needs." Best parts - individual notes for individual line items, the gift wrap section and overall clarity. Really, your entire set is terrific - so clean - Have a peaceful Holiday and a prosperous and healthy New Year in 2007! Cheers,
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Tracey M . |
Dec-15-06 |
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I sent an enquiry last night to see if the order that I placed on Sunday had been shipped, only to find out from my husband that it had been delivered yesterday afternoon !!
Great work !! So timely and reliable - I will recommend your company to
anyone I know !!
Thank you and Merry Christmas !! |
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Lise M . |
Dec-15-06 |
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Just wanted to let you know that your online ordering is exceptional and I will continue to use your site (and recommend it to all of my friends).
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Rose M . |
Dec-15-06 |
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I received my order today - Wed. Dec. 13. That was very quick service, especially at this time of the year. I love the Tinker Toys.
Merry Christmas |
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Courtney S . |
Dec-15-06 |
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It's great that you recycle. From now on your website will be my first choice for toys for that reason.
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Carol M . |
Dec-15-06 |
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Received parcel in todays mail. Thank you for your prompt order and delivery. Nice to have done business with you and have already and will definitely tell more friends.
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Katherine H . |
Dec-15-06 |
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thank you, I recieved my order yesterday, I think you guys are awesome!!! , tat was very fast shipping and Im soo impressed , have passed your store onto other friends. M
erry Christmas and Happy Holidays. |
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Mary R . |
Dec-15-06 |
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I received my order today and am very pleased with the speed and the fact that is was wrapped ready to go.. I will certainly recommend this website to others.
Thanks
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Nancy C . |
Dec-14-06 |
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I just want to let you know that I have received my order and everything was perfect! I was so pleased at how fast your online service was and that you had all items in stock. Having the gifts wrapped and tagged at no additional cost made the shipping cost OK to pay!
Thanks again Mastermind. You just did 70% of my Christmas shopping. |
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Betty . |
Dec-14-06 |
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Just a quick note to thank you for your prompt delivery. I actually received the item before I received your e-mail with the tracking number ...my 4 year old granddaughter will be very happy.
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Terry V . |
Dec-13-06 |
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just wanted to let you know how happy we were with our shopping experience at www.mastermindtoys.com. We did not have to fight traffic or find parking to shop at your on-line store; the selection was great and prices very reasonable; we were thrilled to have the gifts all wrapped at no extra charge, and everything arrived at our home within days, in perfect order and without mistakes. Shipping costs were reasonable also, considering it would have cost more for the gas it would have taken to go shopping by car.
All the friends and family that we have told about you have expressed envy after themselves having already fought the Christmas crowds. Although my wife Laurie did all the shopping, I am probably more appreciative than she for the convenience.
Thanks so much for a great on line shopping experience! |
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Maria O. |
Dec-09-06 |
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I wanted to take time to tell you that shopping with you have been one of the best experiences I have had in United States webpages.Congratulations for making it so easy to people from all over the world.
Thank you so much. |
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Bev S . |
Dec-08-06 |
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I am completely amazed at how quickly my order arrived. I only ordered it last night and I am here in remote St. John’s, Newfoundland.
Thank you,
A very impressed customer,
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Ernie E . |
Dec-08-06 |
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Thank you for your excellent service. I spoke to my grandson Devon last night and he is delighted with his piano mat a, and making all kinds if musical sounds.
Thank you again.
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Gordon B . |
Dec-06-06 |
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I just received my order and wanted to tell you how impressed I am with your service - I will definitely be shopping online with you again in the future.
Thank you.
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Anca C. |
Dec-06-06 |
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I've got the toys, thank you. They are wonderful and I'm very impressed with the speedy delivery and the quality of packaging. I'll definitely recommend you to my friends.
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Andree T. |
Dec-04-06 |
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It is great and easy to use and the perfect way to send gifts in north america. I love the fact they are even wrapped with a gift tag. Keep up the great work!!
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Laura G . |
Dec-04-06 |
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After visiting other toy store websites I must say yours was the easiest and friendliest. I was very happy to place my order with mastermind. I will surf your website first next time and as a mother of three there will be a next time!!
Many thanks
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Donna L. |
Dec-02-06 |
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I placed an order with your company sometime after 4pm on Nov 29. Having never shopped at your store either in person or on line, I was really not sure when my order would arrive. I did, however, receive both an order confirmation and a shipping notification that same evening. I was still amazed when I opened the mailbox on Thur Nov 30 and my package was there. Less that 24hrs!!!! I have never ever received such prompt service from any company that I have ever dealt with. I'm telling everyone I know about you and you can be assured, I will be back.
Thank you so much.
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Bruce and Pam G . |
Dec-2-06 |
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I just wanted to take the time to thank you for the exceptional service we received when you filled our order. Two items were ordered on the morning of November 28th and we were shocked to receive them on November 29th!
Thank you very much for service far beyond what we expected. We will definitely order from your company again and have already passed the word on to friends about your company.
Regards,
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Pamela L . |
Nov-30-06 |
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Congratulations on such a customer friendly web site!!! I am sorry I didn't find it sooner, I would have saved many frustrating hours spent trying to find gifts at other sites ...
Thanks,
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Gordon G . |
Nov-29-06 |
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I required quick delivery as I was ordering advent calendars and needed them for Friday morning. I placed the order yesterday and, using priority post, they arrived today. Thank you so much for your help in getting me my order quickly. I ordered online and also talked with someone on the phone. The service was excellent and it was a great experience shopping with you.
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Erin B . |
Nov-27-06 |
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I just wanted you to know that shopping on your website was a very pleasurable experience. I learned about Mastermind Toys from the professor in my International Business class (for my MBA) - who was using Mastermind Toys as an example of a successful Canadian business.
I will recommend you to all of my friends and family!
Kudos!
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Kim G. |
Nov-24-06 |
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I just want to commend you for such fantastic customer service! I placed an order November 21 and received it November 24 - something that just DOESN'T happen when you live in Yellowknife! I can't believe how fast the shipping was and I have to say I will definitely be buying from here again! My goodness thank you!
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Lesley K. |
Nov-24-06 |
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I purchased from you online, and I am amazed at how quickly the order arrived. I'll definitely be back again.
Thank you so much,
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Leslie. |
Nov-23-06 |
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I just wanted to say that your web site is terrific. It is so intuitive and informative. The virtual cart at the top of the page is great, especially with the current shipping estimate, and I like being able to tag items for different children as I go. Good work!
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Kim. |
Nov-23-06 |
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Hi. I just wanted to let you know how happy I am that I found you guys online. I have been searching for this game for my daughter for quite sometime...you have no idea how happy she will be on Christmas morning!!! I know people are quick to send in complaints when something goes wrong, and never mention the times it all goes right, so I just want to say thanks and let you know I will definitely be shopping on this website often. I will
recommend this site to anyone. Thanks again.
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Caryl M. |
Nov-16-06 |
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Good evening,
I just wanted to tell you that I am absolutely astonished at the level of service your company provided me with on my recent purchase...and recent is an UNDERSTATEMENT!!!
I placed my order yesterday at approximately 1:45 pm and it arrived on my door-step this morning. All I can say is kudos to your staff. I will not hesitate to use your site for online ordering again and again!
My sincerest thanks for a job above and beyond all expectations.
Best regards,
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Chantelle S. |
Nov-8-06 |
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I have ordered Christmas presents from you for three years now and I just
wanted to say that I can always depend on your service, quality of items,
fast (and economical!) shipping options, and the fantastic toy selection
every year.
Whether it is stocking stuffers or unique gifts, I have been extremely
satisfied with my shopping experiences with MasterMind Toys every time.
Thank you for offering such a wide selection of gifts, for the easy ordering
system, and consistent customer service every time. The gifts I buy from
you are a hit every year!
I have recommended you to many of my friends. Thanks again!
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Shelly T. |
Oct-17-06 |
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I purchased a set of Wedgits from your website a week ago today, and I am writing to you to say that I am a very happy consumer. I have already been spreading the word about Mastermindtoys.com.
You see, I've worked in customer service for over 15 years, & I am very seldom impressed with the service I receive. However, in my experience with Mastermind Toys.com I was more than pleasantly surprised! Upon completing my order on-line, I discovered a type-o in my address (my mistake). I phoned & spoke with a lady (I believe her name was Janine) and she was most pleasant, and helpful. After receiving my email with password etc, I logged on to make the correction to my address on My Account. Once entering, I wanted to "log off" but couldn't figure out how, so I tried the "live help" option. Janine was again my contact, and was incredibly patient, & helpful. I was pleased. However, the next day, less than 24 hours after placing my order, when Canada Post delivered my son's birthday gift, I was shocked! I couldn't believe how quickly my order had been processed & placed in the mail, beautifully wrapped !
I would like to thank you and your staff. My son was so pleased to receive his gift (it arrived on his actual birthday - I was hoping to have it by the end of the week for his party on Saturday) As I mentioned earlier, I have been telling everyone I know about your web site & service!
Thank You,
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Sharon H. |
Oct-04-06 |
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This is just a note of thanks. I am extremely impressed by how quickly my order arrived. Your pricing (including shipping prices which usually are expensive in Canada) was very reasonable. The free give wrapping was a nice touch. It is rare to find such good service now so I just wanted to let you know how pleased I am. I definately will be shopping with your company again.
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Tania D . |
Oct-04-06 |
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Wow. You guys are unbelievable. I just ordered yesterday afternoon and I received my order today. I plan on doing more shopping from now on from you.
Thank you, thankyou, thankyou!!
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Sharon V . |
Sept-28-06 |
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I just wanted to thank you guys and tell you what a pleasure it was shopping online with you guys. My gifts arrived the very next day after I ordered, beautifully packaged and addressed and I will definintely be using your service again!
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Philip T . |
Sept-18-06 |
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Thank you. I had ordered an item not on your website, and was very pleased with how promptly and professionally you handled this. I really appreciate and commend your service.
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Louise. |
Sept-18-06 |
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Thank you for taking care of my order so nicely. The gift arrived right on time and the gift wrapping is very much appreciated.
I will certainly tell friends about your company. Thanks again,
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Will M. |
Sept-1-06 |
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I received the gift today. I am very pleased with your company and service.
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Lori E . |
Sept-1-06 |
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Wow, what wonderful service !! My daughter just received her birthday gifts from her Godmother in Dublin Ireland the day after she had ordered them from Mastermind online!! Needless to say, we are all so impressed with your immediate service and wonderful selection of children's gifts !! We will happily refer your online service to all of our family and friends .
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Lisa H. |
Aug-15-06 |
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This is the best , most flawless rdering system and the reason I am a repeat customer. Kudos!
:)
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K. B . |
July-28-06 |
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I couldn't get over how quickly I received my order. Didn't I just order this yesterday? Must have been the day before. Thank you so much, first order and very impressed. Thanks again!
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Gillian M . |
July-21-06 |
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Excellent service and the product is exactly what I was looking for.
Thank you for your assistance, I will definitely be shopping at Mastermind
Toys in the future.
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Scott B . |
July-20-06 |
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Thank you very much for your prompt and efficient delivery of the braclet, and a solution to my concerns. It is truly appreciated in today's customer service atmosphere. Kudos...
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Christine M. |
July-20-06 |
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I am amazed at how quickly I received this order!
Thank you and I will definitely order from your site again.
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Linda. |
July-13-06 |
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I am so excited about being able to purchase online from your store. I will
be visiting the Young St store very soon. Thank you for being a great toy
store.
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Helene C. |
May-18-06 |
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I would like to thank your company for the excellent service that I have been received. I am from Montreal and have been ordering through your website for 5 years. I order a 2-3 times per year items that are not available in my region or that have been priced too high. Your prices are usually competitive (even with the transportation charges). I also find that you have a very good choice in the science experiment section (more than the average educational store). On several occasions, I have also spoken with one of your customer representatives and have always found them to be very helpful and courteous in providing me with the additional information that I required.
I've always enjoyed my experience shopping on your website and the delivery was always on time.
Keep up the good work!
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Heather A . |
May-16-06 |
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...I must say that the LiveChat service is really super and "my helper", Gizelle, was really marvellous and very patient, walking me through each step online. Now that I've gone through the routine once, I'm sure it will be easy the next time I order online but it's good to know that there is a Help system which works so well.
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Bonnie L . |
May-05-06 |
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My daughter in law gave me your website to show me the AquaPlay toys as an idea for a gift for my grandson. Your website is GREAT as is your selection and I've already decided that your store is where I'll be doing all my shopping for our 5 grandchildren. Living in Elliot Lake has its benefits but shopping isn't one of them but you've just made my shopping dilemma a whole lot easier.!
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Sandra A . |
Apr-27-06 |
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I am amazed !!!!! I ordered yesterday morning and my parcel was just
delivered!!!! WOW!!!! 24 hours from order to delivery- Consider me a
customer that will shop here again!!!
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Patti S . |
Apr-27-06 |
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I just wanted to tell you what an amazing company you are to deal with!! I do almost all of my gift shopping online, and your company is by far the quickest to deal with! Thank you for always having the products I want, and delivering them in a prompt manner. I received my package in Ottawa within TWO business days- amazing.
Thank you very much and keep up the good work!
Kindest regards
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Caren M . |
Apr-04-06 |
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Thank you for the quick service. My order arrived today; everything looks fine! Mastermind Toys will be my first choice from now on!
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Jeanna H . |
Mar-29-06 |
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Your service is wonderful and the toys top notch. I'll keep an eye on your website for my granddaughter, especially around her birthday and Christmas.
Thank you! Have a nice rest of the week.
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Terra S. |
Mar-28-06 |
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I just had to tell you how impressed I am with my order - from beginning to end. Your site is fantastic. My packaged arrived several days early, despite the incredibly cheap shipping! The giftwrap is awesome. I will shop here again ASAP!
Thanks so much!
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Margot W. |
Mar-24-06 |
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I just received my first Mastermind order yesterday and I just wanted to let you know how impressed I am with your company. A friend told me about your sale on KNEX products on Tuesday, which was a great sale, I placed my order Tuesday night and I had my order delivered to my door with everything wrapped Thursday at noon. That was amazing!
Receiving everything wrapped is such a nice feature, I will certainly be shopping your site at Christmas time!
Thanks again! |
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Donna D . |
Mar-23-06 |
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I have received my order today, March 23/06. Thank you for the fast shipping and the efficicient, correct filling of my order.I will look forward to finding the new 2006 Playmobil "Specials" on your website and to placing my next order. |
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Melanie H. |
Mar-22-06 |
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Hello. I recently ordered some toys online and received them in great condition, exactly as described and in ONE DAY!!! I just wanted to say thank you for the amazing service. I will definately use you again and will tell everyone how great buying from you was. Thanks again! |
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Jimmy E . |
Mar-08-06 |
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It arrived today, wrapped and all. Thank you very much, your website is awesome! |
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Krista B . |
Mar-08-06 |
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Just wanted to say that I was thrilled to be able to get my order from Mastermind so quickly! I love our Mastermind store in Markham, the friendly staff and item choices. However I am without a car for a while and have to
order online sometimes and I get the best service from your company! The
website, gift wrapping and mail service has been awesome. Shopping online at Mastermind has been an easy and wonderful shopping experience for me when I cannot get to the store.
Thank you very much! |
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Jolene B . |
Mar-08-06 |
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I just wanted to tell the company that I recently placed my first order with you and was VERY impressed!! The items actually came in sooner then anticipated and they were wrapped perfectly! I will definitely be ordering from you again!! Thanks again!
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Donna D. |
Mar-07-06 |
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I picked up the package of the 16 Playmobil Easter Eggs and 10 Playmobil
"Specials" yesterday, March 6/06. I thank whoever it was there who was
responsible for making sure the Easter Egg order was the selection that I
requested...I will look forward to purchasing more Playmobil items
from your website.
Thank you for the quick and efficient attention to my order.
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Lori P. |
Feb-21-06 |
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I received my order today and just wanted to say thanks for the great customer service! I ordered it Friday, it was shipped the same day and received it today at my home in BC – Great job, I will use your service to shop in the future. Very impressive!
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Julie B. |
Feb-20-06 |
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Great web site!
I enjoyed spending time on your site. I will visit again
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Adrienne S. |
Feb-20-06 |
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Your online website is great, your employees are helpful and courteous and the variety of products you sell and your pricing are excellent. Since we live in Washington State in the U.S.A. and our daughter and her family are in Mississauga Ontario, it is the perfect way for us to shop for our grandson.
Thanks again for such a well run operation.
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Joanne. |
Feb-20-06 |
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I just received an order as a gift to my son, and I couldn't be happier with the service or product! I will definitely shop here again, and recommend it first to amyone! Thank you!
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Ken C. |
Feb-20-06 |
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I just wanted to take the time to thank you for this attention to detail. This is the epitome of Customer Service. I challenge anyone to find this level of integrity in a business. I wouldn't have expected that you would notice this, we were not too worried, just thankful the new toy arrived.
Once again, thank you, have a great day,
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Sherilyn F. |
Feb-13-06 |
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I am writing to say how pleased I am with your wonderful service, and product too of course. I ordered the Explorer Globe on Tuesday morning and received it here in my mail box on Thursday. Thank you very much. I ordered the globe for my grandson's 5th birthday and he couldn't be more thrilled.
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Gwyneth E. |
Feb-02-06 |
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would like to advise that you that I am extremely impressed with your online service this time around. I ordered and received my items in less than 48 hours. It was great service. So great that I will consider MM Toys my first choices when ordering toys online. Thank you!
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Becky H. |
Jan-31-05 |
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I can't believe the speed and helpfulness of this transaction. I enquired about a game with a representative, she made it available, offered to stay online to help me and then it, the best part-- I ordered it on Friday, it was delivered to my door on Monday! I will definatly shop here more often. Thanks so much for great service,
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Amanda W. |
Jan-23-05 |
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I just wanted to say how happy I was with the order I made. I was so surprised to receive the package within 2 days. Thank you so much!
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Gervas W. |
Jan-20-05 |
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Just a note to thank you (Gabriella I think) for your assistance this morning with a gift for my friend's daughter at North York General Hospital. She was surprised and happy to get it -- just before her procedure. Thank you for the personal and very helpful service.
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Naveesah M. |
Jan-07-05 |
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