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We want to keep our customers up-to-date on how we’re currently available to serve you:
Physical distancing measures:
We’ve introduced additional safety protocols in accordance with health authorities, including limiting the number of staff and customers in our stores at any given time; providing staff with PPE; disinfecting payment terminals before and after each transaction; and increasing handwashing.
Online chat hours are extended for your convenience.
Exchanges and returns are temporarily on hold. Rest assured that we’ll be extending our return policy to make up for this temporary measure and for the store closures.
Gift wrapping service is temporarily paused to support physical distancing and faster service.
Mastermind Toys Perks:
Members whose kids celebrated birthdays during store closures will be able to redeem their surprise gifts when their local stores re-open.
Please check back regularly – we’ll be updating this page to keep you informed as we resume regular services.