Store operations update


We want to keep our customers up-to-date on how we’re currently available to serve you:

      • We have decided to temporarily close our stores along with our Click & Collect service
      • We encourage you to order online anytime for delivery at
      • In order to get your orders to you as quickly as possible, we are temporarily not offering our gift wrapping service.
      • We have extended our Customer Service Hours: You can live-chat with our customer service team from 9am-8pm EDT Monday-Friday, and 10am-5pm EDT Saturday and Sunday

We have also extended our Mastermind Toys Perks benefits:

      • Extended Birthday Gift Redemption:
        We’re all about celebrating birthdays, so March and April birthday kids will be able to pick up their Perks gift when our stores reopen
      • Extended Return Policy:
        Customers will have 60 days (instead of 30 days) to return items purchased in-store and online after March 1st, when accompanied by a receipt

Please check back regularly – we’ll be updating this page to keep you informed as we resume regular services.