"We’re hiring! Mastermind Toys - Canada’s Authority on Play and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play is Kids’ Work”.
We are currently seeking a Temporary Support Services Analyst (3-month contract) for our upcoming holiday season to join our IT Team. This role can be hybrid or remote in nature depending on the successful candidate’s geographical location.
Job Responsibilities-The successful candidate will provide first point of contact service for hardware and software support for all retail stores and Play HQ employees and will be responsible for identifying and escalating to second/third level support technical issues for computer, point of sale, telephone, mobile technology, security, and related technology systems and serve as communications liaison
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Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.
If you require any accommodation, please contact us firstname.lastname@example.org and we’ll work with you to meet your accessibility needs.
We sincerely thank all applicants for their interest in Mastermind Toys; however only those selected for an interview will be contacted.
Resumes can be sent email@example.com