Shipping policy

SHIPPING

Same-Day Shipping: Eligible GTA orders placed before 12 p.m. (noon) can be delivered the same day. Same-day shipping is FREE for a limited time (a $15 value). Some items may be fulfilled from outside the GTA and will take longer to arrive. Availability is based on your delivery address, product availability and fulfillment location.

Standard Shipping: Estimated delivery in 3 business days. Delivery times may be longer for rural or remote areas.

Shipping Fee: Orders under $50 are subject to a $10 standard shipping fee. Orders of $50 or more qualify for FREE standard shipping on eligible Canadian postal codes.

Free Shipping Eligibility: Applies to merchandise only, excluding applicable taxes. Promotional coupons and Mastermind Toys Perks coupons are deducted from the subtotal and may affect Free Shipping eligibility. Free standard shipping excludes PO Boxes, Northwest Territories, Nunavut, Yukon and other remote postal codes.

Rural & Remote Areas: Additional shipping charges may apply based on your postal code, including on orders that qualify for FREE standard shipping. If additional charges apply, you may be contacted after placing your order to arrange payment.

Oversized Items: Select oversized items are subject to a flat $25 shipping fee. Additional charges may apply for oversized items shipped to rural or remote areas. If additional charges apply, you may be contacted after placing your order to arrange payment.

Buy Online, Pick Up In-Store: Ready for pick up same day. Orders are processed in the order received. You will receive a "Ready for Pick-Up" email within 1 hour during store hours, or within 1 hour after opening if your order was placed outside business hours. Please wait for this email before visiting the store.

DELIVERY TIMES

GTA: 1–2 business days | Same or next-day delivery
Ontario (non-GTA) & Quebec: 2–3 business days
Eastern Canada (excluding NL): 3–5 business days
Newfoundland & Labrador: 5–6 business days
Alberta: 5–6 business days
Western Canada (excluding AB): 5–7 business days

SHIPPING LOCATIONS

We ship to all Canadian provinces and territories. We do not ship to PO Boxes, CFPO/FMO addresses, or freight forwarding companies.

SHIPPING CARRIERS

Canada: UPS, Canada Post and TForce