Does it cost anything to join Perks?
No. Perks membership is FREE—there is no fee and no purchase necessary.
How do I change my contact info or update my profile?
You can do all of this through your Perks account on mastermindtoys.com.
Sign in, then select “My Account.” Here you’ll be able to manage everything related to your account.
You can also contact our customer service team for help. Here’s how to reach us:
- Live chat with a team member here
- Email us at perkshelp@mastermindtoys.com
- Or, call us toll-free at 1.888.388.0000 ext. 2 (Monday through Friday, 9am to 5pm ET)
I signed up in-store, but didn’t receive an email from Mastermind Toys. What do I do?
Please contact our customer service team for help. Here’s how to reach us:
- Live chat with a team member here
- Email us at perkshelp@mastermindtoys.com
- Or, call us toll-free at 1.888.388.0000 ext. 2 (Monday through Friday, 9am to 5pm ET)
Can I share my Perks account and offers with my best friend, mother, neighbour or Great-Uncle Aloysius?
Unfortunately, no. The Perks offers, promotions and rewards are members-only benefits and are non-transferable. However, we’re happy to introduce your family and friends to the Perks program so they can enjoy the benefits as well! It’s free to join and available to everyone.
How do early alerts work for new and limited-edition toys and books?
We will send Perks members messages about exclusive early access for stock of new or hard-to-get items that may be of interest. So be sure to opt-in to receive Perks emails and we’ll send you the details as soon as we have them!
How do exclusive offers work?
We offer our best offers to our Perks members! Be sure to opt-in to receive Perks emails and we’ll send you the details as soon as we have them!
How can I redeem my child’s birthday gift?
You’ll receive special instructions by email as each child’s birthday approaches!
