Careers

At Mastermind Toys, we take play seriously—do you? We offer a corporate culture that’s both fun and focused, a competitive compensation package and an opportunity to learn and grow along with one of Canada’s premier brands.

To apply to any of our Store or Home Office postings, please email your resume to employment@mastermindtoys.com and indicate the job title in the subject line.

Store Opportunities

Ontario

Ajax, Ontario

Store Assistant Manager

Location: 170 Kingston Road East, Ajax

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Ajax Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Windsor, Ontario

Store Manager

Location: 3175 Howard Avenue Roundhouse Centre , Windsor

Fun. Dynamic. Challenging. These are some words to describe the experience of being a Store Manager with Mastermind Toys! We are a Canadian company expanding across the country and we want YOU on our team!

For over 30 years, Mastermind Toys has represented the very best in quality toys and books for children, and this tradition continues to this day. Our company philosophy mixes fun and focus! That same philosophy of fun and focus extends to the work environment we offer to our employees. At Mastermind we provide a competitive compensation package, offer opportunities to learn and grow and contribute to the growth and development of this dynamic organization.

We seek experienced retail managers in Windsor!

You are primary in charge of all aspects of the store operation including bringing fun, learning and confidence to parents & children by providing an exceptional customer environment and through the sound management of staff and store operations. You are accountable for the profitability, success and growth of the store.

The successful candidate will have:

  • High school diploma or equivalent required.
  • Three to five years retail management experience required, speciality related retail preferred
  • Demonstrated ability to lead a team of retail professionals to meet financial and customer expectations
  • Retail business knowledge; strong sales, service, coaching and leadership skills required
  • Demonstrated ability to provide exceptional quality customer focused sales assistance
  • Interest in and passion for Mastermind product
  • Strong & clear verbal and written communication skills

The Store Manager will:

  • Deliver business results by assessing, planning and implementing actions that contribute to the profitability, success and growth of the store. Demonstrate sound retail business knowledge through appropriate decisions/actions that result in positive contribution to sales performance, customer loyalty and profitability
  • Plan & organize the recruitment & selection of qualified staff using established processes; monitor results. Consistently demonstrate the ability to attract, select, develop and retain high performers
  • Evaluate and coach staff performance
  • Plan and prepare staff schedules in accordance with hours allotment & customer traffic patterns
  • Create daily zone schedules to maximize floor coverage & facilitate customer satisfaction
  • Actively ensure customers are supported consistent with the Mastermind customer experience philosophy; maintain high level of product knowledge
  • Ensure all operational best practice process are utilized including those related to receiving, store opening and closing, paperwork, daily communication, merchandising and record keeping
  • Safeguard staff, customers & product through pro-active assistance; zone management; compliance with loss prevention and health and safety & emergency procedures. Ensure personal conduct is consistent with safety and security policies

To apply for this position, please:

We sincerely thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Home Office Opportunities

Our home office is fully staffed at the moment. Check back often to see new postings.